EXTREMELY disappointed with the service.
Placed my order, waited an hour then called for an update:
- Deliverer *supposedly* came and waited at door (impossible since there is a doorman who would have called)
- Deliverer *may* have called but unclear since there was a call from some free service (Viber?) that rang once and hung up immediately at some point within the hour. Could not redial because it was not a real number.
Instead of offering to make things right, F+F was willing to redo our order and make us wait another hour -- thanks, but no thanks.