Edit: I'm a terrible person, this update took way too long. A manager reached out to me and made the situation right. I've been back a couple times since and had good experiences. I do love beer, so it's hard to not love Yard House.
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It's overall a meh experience. Service can be good or poor, food is OK, happy hour pricing is pretty good. The selection of draught beer is really impressive, and worth coming for alone.
It's a typical sports bar/grill type setup, large bar in the middle of the space, lots of TVs. It's a fine place to catch a game, but you'll have better luck with food, service and price at a few other places around town.
Last time I was here for HH, we had a table of probably 12 people, with napkin setups for about 9 people. Someone who looked like a manager walked by and asked if everything was going well. I asked for a few napkins for the people at the table that didn't have any (including myself). He walked away and brought back 7-8 tiny cocktail napkins. That was weird, not to mention unhelpful, and a pretty good way for me to sum up my experience there.