Very bad management and poor customer service. We are giving one star only because yelp doesn't allow no star reviews.
- Bowling balls are slippery and smell like oil also not enough selection as other places
- Pin resetting machine doesn't work properly (gets stuck and requires reset by staff too often. This is not acceptable as we pay by the hour and their staff is not even responsive to calls)
- Lane 33 is slanted so ball doesn't go straight
- Smelly and dirty washroom
- Tables and seating area in bowling area very dirty and covered with food. Table with monitor doesn't have chairs!
- Poor customer service. When we arrived we told the asian female manager wearing glasses that we wouldn't be ready to start for at least 20 minutes as two in our group required to get changed and expressed that we wanted our start time to begin once ready but they shut our lane off cutting us short of 20 minutes of play even though we signed in saying we needed 20 minutes to start!
- we asked for two children bowling bowls for our group but were given only one saying the bowls came back fast. What's next? One bowl per lane instead of one per player?
Not going back again.