My boyfriend and I locked ourselves out of the house the other day and after spending half an hour on the phone with locksmiths who weren't being straight forward or weren't even willing to come to my house I finally called Bill who was friendly, helpful, and there in a flash. Bill came all the way out to my house on his birthday and was a cool, friendly and informative guy the whole time he worked though it took him less than ten minutes to get us in our house. He is reasonably priced and an awesome hard-working and honest dude. If you ever need a lock popped call Bill!