We came here with family for my son's birthday. We got the $5 fun pass for everyone, but it was pretty annoying that we waited 2.5 hours to bowl to begin with, and then didn't even make it through one game before the bowling lane shut off and we had to get back on a list. By the time we could bowl again, most of our party had left. However, I understand it was busy and everyone needed a chance to bowl, so I wasn't too upset about that, though everyone else was. What was more upsetting was the customer service. The first time we bowled, no server came to our lane. We had like 8 people wanting to order food and drinks, and even though we asked for a server, no one ever came so we had to go to the bar for service. The second time we bowled, a server came by immediately, brought us one drink, and then disappeared for the whole hour, even though we had said we wanted to order more in a minute. We didn't see her again at all until we were done and needed to pay. I gave up on the idea of ordering dinner there, as did most of our group, so we just got food somewhere else afterward. It's like they didn't even want our money! We won't be back for any parties or group events. I gave two stars only because we still had some fun in spite of the awful food service. The only helpful person we encountered was the girl giving out the bowling shoes at the counter. It's too bad we couldn't order drinks from her!