Update after I moved in: I still don't understand why there are negative reviews here at Firenze. The staff is always extremely friendly and Carla is literally my favorite person. She is so kind and helpful. (I think that is her name, the stylish black woman). My apartment was very clean when I moved in, everything works the way it should. Freshly painted walls and everything. I feel very safe living here at Firenze. I am very glad I decided to move here and I definitely recommend this apartment complex for anyone looking to rent. Rent is very affordable for beautiful apartments in a safe location.