Decided to give this burger joint a try tonight. Despite being a weeknight it was busy and we waited 15 minutes for a table. However we noticed that despite another dozen people waiting for seats, they left a nearby table for six empty until halfway through our meal. They finally seated a family of four who was already there when we signed in to wait.
Decor was pleasant but they had a lot of open floor space that could have held at least three tables for 2.
We ordered drinks and it took a long time for them to arrive. They came just before our appetizer. Service was a bit slow during the whole meal and we had to remind our waiter throughout the meal for things we had asked for.
The food was fine, but nothing to write home about. Toward the end of the meal we speculated whether or not the burger patties were handmade or bought in bulk at Charlotte's big restaurant supply store. We suspect the latter, although only the folks who work there know for sure.
The beer on tap was cheaply priced at only $3 for a pint. It's got that going for it.
I'm not sure we'll be back, but we're glad we tried it in order to support local non-chain restaurants. But they need to improve some things and work out the kinks.