Not impressed. I went to this store based upon the positive reviews given recently. When I walked in, two men were at the counter talking. I assumed one was a customer, shame on me. I was half-heartedly greeted by the man behind the counter and asked what I needed. Hah! I need my house cleaned, the winning lottery numbers, etc. I asked about a specific type of porcelain tile and was incorrectly corrected by both! The explanation I was given was more like a back pedal combined with a condescending tone. Jeff needed to Google the term. Then I was told that the ONLY porcelain tile he had on hand was tile that appeared to be wooden planks and that I was welcome to look while he finished his conversation with his "boy". As I looked through the 15 or so samples I had to listen to the nauseating details of the Shaw rep's European river cruise, the changing of the guard at Shaw due to retirements, and other useless information. It appeared that Jeff was far more interested in chit chatting with the Shaw rep than he was selling tile. Needless to say, I won't be returning- ever.
Oh! And ladies, don't even think about going in for estimated pricing without your husband! Assuming all women HAVE husbands...how caveman-esque thinking.