I was initially a bit skeptical about coming here because 1) there were bad reviews and 2) they were doing a groupon sale. I know my second reason may sound weird to some of you but businesses promote their business on groupon normally when they're struggling, which may be a result of poor service.
So I contacted them to ask them if their groupon deal was applicable to any day since it was a "now" deal at the time. But the man who answered, Joe, told me that I don't need to purchase it online through groupon and that I just come in and tell him my name and look for him so that he can honor the deal regardless of whether I purchase the deal or not.
So I made my way there which is in the gas station at the intersection of Sahara and Durango. A bit far from where I live and work but most places around me were going to charge me $35-70 for the same service so I made the trip here.
As soon as I arrived, my car was immediately attended to and it took about 35-40 minutes to do which was standard and efficient to me. Really liked the service and I'm proud of taking a gamble regardless of its low Yelp ratings. Joe, whom I assume is the manager, was very courteous and professional. I definitely can't ask for more. For my reminder sticker, they listed $3 off for my next visit, which I assume is not combined with the groupon deal.
Overall, very satisfied with my experience here.