This is my local Hardware store and I do a lot of remodeling and DIY jobs on a regular basis. Just had an awful experience there where I walked in to find a replacement part. The lady couldn't work out the conversion of millimeters to Inches, so I worked it out for her. she then got up set that she had ti find a measuring tape in inches!? And was rude about it. in her words "Why did I have to go and get a measuring tape for?" Really? so i left without buying the part and I will no longer be returning to this Ace store again!