I have worked with PCO for about a year now. The service has been extraordinary! They must treat and pay their employees well. They are all upbeat, happy and extremely efficient. They provided our office with the best copier and service I've ever encountered in my entire career. For the volume and use all this machine ever needed was an occasional cleaning and toner refills. The on-site techs were super personable and treated us like we were V.I.P's. They showed up crazy quick on all our service calls. I could go on, but I'm pretty sure you got my point by now. I love this place!