I had the pleasure of dealing with Subaru of Champaign on multiple occasions, one to test driving a car and another time when receiving a new car. Their customer service is excellent, and they are extremely friendly. They are clearly passionate about what they do, and proud to represent the brand as unique as Subaru.
I dealt with Justin and Kelly. Justin was fun to work and talk cars with, and Kelly was very knowledgeable, friendly and efficient.
I don't have experience with their service department, but based on my impression of the business overall I assume they are very good as well. I would recommend this business to anyone looking for service or purchasing information on a Subaru.