This management company is the worst!!!! A few things you should know before deciding to live in one of their apartments: BTW, I lived at Serafina in Goodyear. First of all, their buy-out fee is $3000 with a 60 day notice. So if anything comes up in your life and you want to or have to move out early, they will ROB you with their fees. That fee and notice is much higher than most apartment communities. Most other communities have a buy-out fee of around $1000 with a 30 day notice. The staff is forgetful, indifferent, and unhelpful. Every single time I called in for maintenance, they either forgot to put in my work order, lost it, or just didn't come for several weeks at a time. I always had to remind them a week later about my work orders. Eventually I just stopped calling them and let things be broken in my apartment. Also, everything in the apartment is super cheap. The rent is WAY too high for what they have to offer. The computers are always broken so you can hardly ever use them. After I moved out, I had to mail back my fob so I wouldn't get charged for it which is no problem, except when they got the envelope with my fob they said the envelope was "ripped" and my fob wasn't in it. So if the mail man really did rip my envelope to get this fob or the envelope just ripped open and it fell out (which I really doubt either of those things happened since they never had a problem with getting my rent check in the mail....), they should not still be charging me for it. Also, they only gave me one mailbox key when I moved in because they still had to make another one (which I was fine with because I lived alone), but then they charged me for not having two mailbox keys when I moved out!!! The first time I renewed my lease they raised my rent $100, which is even more over priced for their cheap apartments. I have lived in many different apartment communities and have never been so disappointed by one like I am with this one. In fact, I regret that I gave their community the benefit of the doubt and decided to live there. They are literally making my life more difficult. I always had a perfect payment record with them and then when some personal issues forced me to have to move early, the only thing they cared about was getting as much money from me as they could. There are about 10 things on my move out sheet they are charging me for that make no sense at all. Overall, this management company/Serafina in Goodyear is not worth what they charge and the problems they will give you after you move. WARNING TO EVERYONE!