Poor service. Food is ok. My boyfriend and I live around the corner and we wanted to try something new for lunch (our breakfast Sunday afternoon). The place was packed and luckily as we walked in there was a table for two. We got seated right away... YET it took a lifetime for someone to at least give us some coffee. My partner and I waited at least 6 minutes... we looked at each other and said another 3 mins and we are walking out... around the 2:49 mark someone arrived and took our coffee order and our meal order. Coffee took a while to arrive. When asked for cream/milk they gave us ONE creamer each.... The coffee was served in a small coffee cup. Later after we finished our first cup of coffee I had to wave down the waitress for a refill... They weren't very attentive. The food arrived much after. They served us our meals, asked us what else would we like... ummm maybe a fork and knife?.. They said no problem... 5 minutes later no fork and knife... I HAD TO WALK AND GET IT MYSELF. My pancakes were ok. and my bacon was undercooked. My boyfriend got ham and eggs which he said were fine. The staff were not well trained for serving or handling customer service. I will not return.