One of the worst Bojangles I've ever visited. Called in an order of 24 biscuits. Gave an hour prep time, (person that answered phone said that was plenty of time). When I arrived, was told by the Assistant Unit Director, (Donna) that she "gave the order to the kitchen as soon as she got it, (she was the person that took the order) but they haven't started yet". She gave ZERO F's that they had an hour to make the food but hadn't started it. She offered no apologies, nothing. I had no real choice but to wait on the order. This gave me an opportunity to watch Donna interact with other customers. Horrible! She was short and borderline rude to almost every customer she spoke to. Terrible!