After visiting this location on two occasions and having horrible experiences both times, I feel compelled to write a review. Service at this location is the absolute worst. I spoke with the manager on my first visit, and he blamed me for sitting in the drive-through for 20 minutes. After waiting 20 minutes I got the wrong food. On my second visit, tonight, I pulled up to the drive-thru and no one took my order. I drove up to the window after waiting for 10 minutes and the emoyee never acknowledged my presence to take my order, so I left without getting service. If you want chicken, go to the Church's in the Shell Station at Bethany Home and the I-17. Their employees are helpful, they get your order right and don't make you wait endlessly for service and food.