It was my family's first time visiting the place and we were highly disappointed! Waited to be seated since we chose a booth over a table. After several minutes or so, got seated and handed menus. Receptionist apologized for wait and advised "Christina" (who was attending a booth next to us) will be our server. Able to read menu from front to back and up and down, still no server asking for our drinks. The place wasn't packed. We were getting hungry as other people around us were getting served! My daughter also noticed some people ready to pay were kept waiting for their server, too. Got up and left!!! Poor service. Thumbs down. All the way down! Never will go back to Red Lobster!