Came here a while back and later gushed to my friend how 800 Degrees has better and fresher ingredients compared to Pieology and it's also cheaper than Project Pie! So I convinced her to come along with me and give it a try. They have the same concept, which is basically a Chipotle for pizza. You pick your crust (crispy, Neapolitan, or gluten-free), your base (margherita, bianca, marinara, or verde), and then add your toppings!
Food-wise, we both got what we expected. I ordered a gluten-free crust Bianca with roasted tomatoes, pineapples, and chicken while she got an original Neapolitan crust with margherita meatball and corn. Quality of our toppings was great! I love love loved the roasted tomatoes while she loved the roasted corn. Our crust turned out just right, we were slightly worried that it would be covered in charcoal as experienced at other places but we were pleased to see it baked to perfection.
What surprised me about my visit was the service. I understand that people don't typically order the gluten-free crust but I guess I should apologize to the servers for the inconvenience I brought upon them by asking for it. The first server I was talking to asked if it was just a preference or if it was for an allergic reason. Would there have been a difference if I was allergic rather than it just being my preferred type of crust? Would they have acted more urgently? But that did not leave a negative impression on me until what had happened after. I stood off to the side of the line since I was waiting for my crust as the server was fetching it from the back kitchen for a couple seconds. However, I was approached by another server who told me that since I did not have my pizza, I should stand farther away because I'm blocking the other customers (that had no problem moving right along the line). I had already stood off to the side and here he was asking me to stand behind the line where I basically lost my place. The original server came back and tried looking for me and obviously could not find me since I was directed by the second server to wait basically out of the line. After all the confusion, I found my way back to the first server and who assisted me with my pizza. Why did it have to be so complicated?! Oh well!