We purchased a used van with less than 60,000 miles on it from this dealership, paying cash. When after less than a year of driving it the engine died, inspite of regular oil changes and maintenance. I called the dealership hoping they would be willing to either assist us in repairing the vehicle or more likely offer us a decent deal on another van. I did not demand they replace or repair the vehicle at any point.
However, from the moment we spoke to them they were so unhelpful as to be hostile. I was told I was being unreasonable when I had yet to ask them to do anything at all. I was asked which salesperson I worked with, and finding out that he was no longer employed at this dealership (gone on to other ventures, I believe was the exact phrase), was told there was no one else who could help me. It was not until I said I would be reporting my experience online that he was willing to do anything at all to help us. I asked specifically if they would help us get into another vehicle and was told the only vans available were 2 new Hondas. I then asked him to look for another van that would be suitable for a family and he said he would (and as this dealership is affiliated with several other dealerships in the area, I believe Cochran Motors but am not sure about that), which a simple online search would turn up other vehicles, and would call me back by that evening. There has been no return phone call.
My experience with this dealership is they do not fully inspect used cars they sell and once their commission is in their pocket they couldn't care less about their customers. You should be aware of this if you purchase a vehicle from them. We will not be going back.