We came here a lot when it opened because it was fresh and the people were friendly. Over the last few months the service has really slid downhill, so much so that the workers were all in the back on their phones while our pizza stayed on the track and burned. We had to finally go up and ask if it was done. Then the worker argued with us that it wasn't burned.
Nice that they remade it - not so nice that customer service is not a priority. Could be why the place is empty during lunch time. Barely hanging on to two stars because the pizza is good once you do get it and it's not burned.