While it is hit or moss with the masseuse you get, and this isn't a review of them per say (although they did range from one star to three at best- and then when booking the second appointment with the good one they talk your ear off because they're soooo bored), the whole experience is definitely lackluster. Massage Envy is the Supercuts of the massage world. Really. I got lured into their "39$ a massage deal" like many others have before. Well...then you can't cancel unless it's in writing 30 days prior, and can't use the massages past the date of cancelation. The last 30 days of my membership I was cramming massages in left and right, but the whole experience is the opposite of relaxing, so those 20 days were just more stressful than anything else. I waited two months, saved up my money and went to Desert Song, where for a little more but no contract you can get a genuine massage. One with a person who is clued into what you need, experienced, and actually makes you feel better.