I scheduled an AC tune up after buying my first home, and was very impressed with the service I got. Charles was very knowledgable and professional. He did a great job explaining what he found, my options for remedying the problems, and ideas about the cost of each option. He even asked if I had a home warranty, as some of the work might be covered through them. I told him I wasn't sure, but when I looked into it it turns out my agent did get me a warranty. Charles may have saved me hundreds of dollars with that suggestion. I signed up for a service plan where they will come out twice a year for HVAC check ups, and I will definitely be using them for all future repairs. I also love that they are based here in Plaza Midwood, so I am putting money back into my community.