Probably the absolutely worst experience ever. Great on the phone but when we arrived.... We drove in from out of town after emailing our design, placing a deposit, and being given a price. Running late, our appointment was at 7pm, we called at 7:01 and said we'd be 10 minutes out. When we arrived, some dude showed us 3 sizes of our design and said that the price we were quoted and had left a deposit for was for a very small tattoo... Not what we told on the phone but ok. No problem.
We picked a size and the guy asked us where we wanted it. After showing him, he said that he was going to the back to draw the stencil.
20 minutes later, he returned with someone I can only imagine was the manager or owner who said that it was getting late, they already wasted 45 minutes, and it wasn't a good fit (us and the shop)... Are you kidding? We were waiting for their staff to prepare the stencil, had just driven 500 miles, and this BS?
Anyway... We left, they did, thankfully refund the deposit after saying it wasn't their policy to do so, and we went elsewhere the next day and got a better, unique design at a better price.
Avoid this place like the plague!