This restaurant used to have service. I've witnessed an employee ask if she could help bus tables, a manager said no we're fine.
We've not had a drink for 15 minutes, and are still waiting for food. I understand it's busy, but there are 9 people standing at the counter, appears to be 5 people in the back and no one checking on anyone's drinks. It was better when they left the carafe of coffee, but they don't do that anymore so they can interact more with customers. That's crap.
Hope the food is at least warm...
Food was cold, but I can't hive 1/2 stars