We have been going to these doctors for over 15 years... I would NEVER take our animals to another facility. These doctors are by far the BEST there are. They are kind, compassionate and knowledgeable. They DO go through everything that has to be done, and the DO quote the prices. We have NEVER been "surprised" by a price that wasn't quoted to us. Our animals always receive the best care possible, no matter what the problem is...from a simple ear infection, to back surgeries. And that is weather we take them in, or just call with questions. ALWAYS a prompt response. They care as much about our pets as we do. Dr. Haddad, Dr. Krupka, and the rest of the staff are the very best around! We HIGHLY recommend the Avon Lake Animal Clinic for your "family members".