Four stars is for the food and the wait staff. The initial impression when you first walk in is dive bar. It's very basic in the design and not very welcoming. As mentioned in other reviews, no one greets you at the door and it is hard to discern between who works there and customers. We sat at a corner table that needed wiped down. The server was very attentive and took the order by memory and remembered every detail. The food was plated professionally and looked very good. I had the BBQ burger medium, it was cooked perfectly, the onion rings were also excellent. Everyone in my party was very happy with their food. I will definitely go back but wish they would put a little more effort into the design of the interior to make it more inviting instead of the cafeteria set up. At minimum put a seat yourself sign in the front so you know what to do when you walk in. Probably should also keep people from smoking right outside the front door.