I've used Floral 2000 before and they were pretty good to me and my girl. I sent her flowers from their shop and had them delivered and they were just as expected. The flowers didn't last as long as a previous florist, but they provided a great surprise for her. For that experience alone I had to use them again.
Fast forward a couple of months, I'm out of town on vacation. I want to do something nice for my girl, let her know that I'm thinking about her. So I order through their website. The process was easy.
When they delivered the flowers I ordered, she was surprised and very happy to see that I would give her such a gesture. Unfortunately when she sent me a photo, the flowers were partially dead. I'm not one to complain and the cost was competitive, but when she got home the night of they began wilting. I called them when she sent me a photo and I asked if they could do anything.
They happily said they would remedy the issue by giving her new flowers the next day. When they delivered the replacement, the accessory in the flowers was missing. I called them 15 minutes after the delivery and they said they send the driver back. It's been 3 hours and he's still not there.
There's chances where I'll give a company a chance to fix their issues, but there's only so many to give. Sorry Floral 2000, you've disappointed me. I'm disappointed you can't get an order right.
I hope no one else will have to encounter a similar experience.