I need to apologize to a few Fitness Works yelp reviewers. I really thought you all were crazy when you claimed how difficult it was to cancel and how your credit card kept getting charged. Well...the same thing happened to me! My card was supposed to be charged for the last time on 7/2, but it was charged again on 7/16. When I called to inquire, the guy who looked me up in the computer said that I was still an active member and that he didn't see that I had canceled. Here's a piece of advice - get a hard copy of the receipt when you cancel. That's what I did, and it turned out that I needed it. They are supposed to reverse the charges, but I'll dispute it with my credit card company if they don't. Considering how often people have issues canceling, I have to believe that it is intentional.
As far as the actual gym goes, the group fitness classes (Les Mills classes) are good, but they've really cut the schedule lately by putting 15 minutes in between each class. I drove quite a ways to work out there, and once they cut the schedule, it just wasn't worth the drive anymore. I'm now going to another gym that also offers Les Mills classes and a few other classes (like Insanity), and I'm very happy that I made the switch.