Well, the "alternative to dealer" certainly did not live up to it's name sake. In fact, they cemented every negative idea that comes about when a woman with a child, in a semi-needy situation arrives.
My wife arrived to have with the drivers side window down, during a rain storm, and unable to be rolled up. After a quick diagnosis she was informed that the repair would be almost $400!!!
As an automotive dealer employee myself I know that that is nothing but pure predatory pricing! So, after reviewing the repair need with my service department I was informed that it cost me HALF of the estimate provided by ATD. Needless to say, I will have my service dept take care of it. (FYI, I live over 40 miles away from home and thought I could save some money, hence the reason I had her take it to ATD)
Lesson learned: ATD is a predator on unsuspecting people that they think they can take advantage of. Very sad example for the rest of the automotive repair community.