Never has a hair appointment left me in tears. I went in to get my hair colored for an event i had that night. Coming in, my hair was light blonde with some gray roots. The colorist and I picked a color, blonde a couple shades darker than my hair currently was. Once she started dying it , I was told that if I wanted it blow dried it would be an additional $15 dollars. Never in all my years of getting my hair done have I been told I would have to pay to have it dried. So I declined and told her to leave it wet. She dried a tiny strand to see how the color came out. Well once I was home and it was dry, I was horrified. There is a thick bright red stripe down the center of my head, followed by white and orange stripes. There are random blotches of white, bright red and bright orange. Unbelievable! In addition to what I paid to have my hair destroyed, I know it's going to cost me a pretty penny to fix what this place did to me.