I've been a member of this gym for about 7 months now and I wanted to share my thoughts of Fitness Connection. I find the gym has a relatively normal crowd in the morning between 9 to 12 pm. So, it's not extremely busy where all equipment is being used but you may find yourself waiting on certain pieces of equipment. Fitness connection does have a large selection of equipment ranging from free weights to cardio to a variety of classes to join at no additional cost but there are definitely times when there a pieces of equipment that aren't available and it disrupts my routine. I do like the ability of coming to the gym doing what I need to do and leaving, I'm not there to socialize but workout. However, the members of the gym are wonderful and always willing to help each other out.
If you're looking for what I've described then Fitness Connection is for you, if you're looking for associates to go out of their way and provide excellent customer service then you should hire a private training consultant to come to your house or go to their business because you won't get that here. BTW, Fitness Connection does have personal trainers at a nominal monthly fee but I don't use their services so I can't speak on that. Fitness Connection also has a child care center when you're working out but there is a fee for that, not sure what it is however.
Overall, a decent gym for all intents and purposes, nothing flashy just the hard work and sweat you put in.