Things were much better this year. I went in for the VIP (?) wash for $15. I didn't wait inside in the gift shop this time. Our black car was on the road for two days and had a nice collection of bugs on the front end. After the car came out of the wash they worked on it for another 15-20 min. They got ALL the bugs off! No dirty spots anywhere as other Yelpers have mentioned. I would give them 5 stars for this wash but people here might think I was nuts after all the 1 and 2 star reviews they get.