This is one star for service from Jennifer. I had set up time to see her at 9am when they opened. At 9am I was still waiting outside in line behind another gentleman, who happened to be in a wheelchair. At 9:04, Jennifer walked to the front door and unlocked it. I found it rude for her not to open the door for the wheelchair client. She hesitated to speak to me, assuming I was there with the other gentleman. If I'm going to sit in a chair with a stylist for hours, I don't care how good she/he is, I will not to pay my hard earned $ to someone who doesn't treat others kindly. I pay well for good service, so due to Jennifer, I will not only never return but I will not recommend Yelpers/friends/family to see Jennifer at Supercuts