Don't do it. Don't call Russ Kelly at Hybar windows and doors. Terrible customer service. Terrible.
See we're having a room raised about 3 inches and that means the door will be higher also. The guys we have coming in to do the floor are also going to remove the old door. After the flooring is done the guys are going to frame for the new door installation. All I need Hybar to do is get the door and install only the door. The guys doing the floor are going to touch everything up. Like the stucco, drywall and paint. That was the agreement we had with the flooring guys. One price I got for the floor and the door framing and touch up work. Russ tells me "yeah yeah yeah no problem, I'll get you that quote in an email". Man that quote wasn't coming. I had to call and text Russ. Finally he says to me, "I'm really happy with this quote." I say great send it on over. I look at it and it's for almost double what he said to me at my house. He told me this door would be about $4500-$5000. He wants $8100. That's with tear down, framing, and the touch up stucco stuff. My girlfriend says wait a minute that's crazy. She said when Russ was at our house, he said he did a 12x12 folding door for like $8000. His words. So now I'm looking at $8100 for an 80"x108". That's 6'10"x10'. A lot smaller than 12x12. Ahahaha.
Anyways. I called back to adjust the quote details thinking that he forgot. He says "I'll get it to you". Never heard back from him. It's been a couple weeks.
I called to to get a quote from maybe a manager and who the F do you think answers the phone? Yup Russ Kelly. My ninja. I say I need to get a quote for a door. He says to me some dumbass old quote thinking he's funny. Whatever.
RK: What kind of door are you looking for?
ME: A door that folds. By three.
RK: Wood, Metal, or Plexiglass?
ME: Plexiglass.
RK: You see where I'm going with this?
ME: What?
RK: Gimme you're name.
ME: I give it to him.
RK: Hahaha You got a real sense of humor there.
He looks my order up.
RK: Oh the door alone is gonna $4400 at cost.
ME: So what do you want for the door?
Rk: Just the door.
ME: Jesus Christ. Why don't you want to sell me a fucken door?
And I Hung up.
Customer service is a joke. If I could rate this without a star I would. Take it for what it is people. There's only 6 ratings and they get 2 1/2 stars. 4 out of 6 are bad. Now you know why.
Peace, Love and Afro Grease