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2018-02-14T00:00:00
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Went here for a while but when I took my fiancé's 2012 CRV in for a Check Engine Light the diagnosis came back as needing a new catalytic converter, which sounded wrong & when pressed for details it turned into "well, you can wait a few months to a year or so but it'll need to be fixed EVENTUALLY" and "is just from normal wear & tear". No. A normal used 6 year old CRV does not need a new converter from normal wear. AND the light magically turned off a few days later. This also calls into question the fact that 2 years prior my own 2003 Subaru was told the SAME THING for the SAME PROBLEM. On a 13 year old car it made more sense so I didn't question it. It seems I basically handed them $1500 to turn off the engine light. And about 3 years ago an employee told me I HAD to replace my heat shields, the manager found out told me that was not true, I never saw that employee again and the regional manager called to apologize & offered free services but it seems lying is more endemic at this location than I realized. I took the Subaru in 3x to fix the awful squealing it was doing, including replacing a belt, no good. Finally went elsewhere & belt just needed a minor adjustment. I always found the managers helpful but it's a revolving door and it appears the employees are not to be trusted
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