One star is for our range officer, or whatever they're called, Nathan. He was good. I wish he would have taken a little more time to tell me about each weapon because even though I shot 4, I don't really remember which was which. The second star is for the first lady I chatted with on the phone who was extremely polite, helpful, and informative as well as the guy at the sales counter who was very willing to share information about what's required to purchase and own a gun.
The missing three stars are due to the fact that when I called and asked about buying a package or multiple people to share, I was told the Family Package or Best Bang Package would be best for our party of 3 people to share. I printed out the "Family package" and took the paper with me where it clearly states, "4 people max" ( http://gunsandammogarage.com/family-package ) When we got there, however, the woman working the counter said that it's a 4 person MINIMUM. Now, this is exactly OPPOSITE of what it said on the paper in front of me AND on the website. So she "went to ask her manager" and supposedly, we could not share this package with only 3 people. This is absolutely unacceptable and false advertising. Then, even though I had printed out the coupon for $10 off, and it said "one per person" they would only let ONE of use it, and not the two of us who ended up shooting (Our third guest just ended up watching because it was too expensive without sharing a package.)
I do have to agree with the other Yelper who said it's a tourist trap-- it really is. The price-to-duration of entertainment is extremely poor. It took us less than 10 minutes to blow through $300 ($150/package with 4 guns each, 8 guns total.) So, it's really not a good deal at all. That being said, aside from all the accounting SNAFUs, I did enjoy myself but I won't be back unless I come with my own arms.