My friend and I ate at here on Wed, Nov 26 @ 12 noon. I made the reservation via Yelp SeatMe! When we got there separately, we were promptly told that we had to be there by 11:45 a.m. for a 12 noon reservation! What is up with that?!? If I made reservation for 12 noon, I expect to have a table for 12 noon! The lady (very short with long, dark hair) manning the door facing Stephen Avenue was very rude when I got there 5 mins to 12 noon and promptly told me that my friend was already in the restaurant, seated somewhere behind the back lounge. She wouldn't tell me where my table was exactly and she scolded me saying I had to be at the restaurant by 11:45 a.m. I was appalled!! She did not even lead me to my table but left me roaming among the busy tables to find my own table!! Luckily, a male waiter stopped to assist me. He was at least nice! The email reservation does not state anything like that. I have never met such a rude and unprofessional maître'd before in all of the restaurants I've eaten in downtown Calgary.
Let it be known I won't be stepping back in your restaurant any time soon.
Environment - Way too noisy. It's more of a bar than a restaurant!
Wait service sucks too.
Food sucks as well.
Metropolitan Grill, you need to shape up!