If I could give zero, certainly would. While sitting on toilet two mice ran under the door. Hotel was full and couldn't move us, but since we were there for funeral decided to grin and bear it one night. I remained clothed and didn't sleep when brought to attention of desk, both times I was told nothing they could do as I needed to speak to management, who was never available. It is not a chain but individually owned, thus the lack of concern about complaints. I sent email to management and a week later still nothing. Next report is to health department. Under no circumstances should you stay here!!!!!