I usually do not do reviews , but I was so pleased I felt this needs to be done. I was really skeptical on chosing a company to come and check out my A/C unit without my husband being home. I do not understand a thing when it comes to stuff like this But Mike H made me feel at ease , he took his time to explain to me what it was my A/C needed and why . He seemed to be very educated in his field of profession , very good communication skills and hospitality goes a looonnggg way with me . My A/C is working the best it ever has . And I didn't feel like I was being scammed . Mike H is cool just like my house is . Emergency air thank you so much