I don't like writing negative reviews. Especially when I go somewhere on a holiday like today. Places are packed, and servers are normally stressed. I let A LOT slide. But this was different.
1. We made a reservation for 1pm days in advance. We were told that would not be a problem. I got there at 1 and we were seated at 130. Even if it's a holiday, you need to make sure those that have called ahead are seated promptly.
2. Our server, Matt B. was, for lack of a better term, aloof. I truly felt from him that by simply being there, ordering food, and asking that our checks be split (4 ways w/7 guests), we were truly a burden to him. He at one point walked around our table looking at our drinks (I assume, otherwise I have no clue why he would walk around the table silent), saw I had an empty glass, and then proceeded to walk away. I at that point had to ask for a refill (I'm not above asking, but I thought he was looking, and it certainly wasn't busy). He said "ok" and came back and filled it up. Look, if it was busy (where we were, it wasnt), and he looked frazzled I would not be writing this. He was calm, relaxed, and just DID NOT CARE.
3. The food also was nothing to write home about, and I usually LOVE Fox concepts restaurants. The pizza was, pizza. Good, not great. The zucca chips were once again, good but not great.
All in all, everyone at the table agreed that this was one of the worst service experiences they've had. I don't intend to come back, and the 6 others in my party agreed that they won't return either. Sorry North, I really had high hopes here.