Do not recommend this alarm service at all - STEER CLEAR. I moved across town and called to cancel my service. ABSOLUTELY no mention was made that I would be charged for the remaining months on the contract. None. So I move and was sent a bill. IF the customer service rep would have mentioned this fact and told me that I could transfer the contract to my new home - fine, I would have done so. But NOTHING was said. Zero. This is an unethical way to do business and is very shady. There are numerous other alarm monitoring services in the greater Las Vegas valley. Call any other them. Don't call TSI.