Ok, to be quite honest Dino's has not been out to service my refrigerator yet. I was referred to them by the Whirlpool. An appointment was made and Dino's called me to discuss the issue. Based upon the open and honest frank call Dino's recommended that we go back to the last guys who worked on the fridge to get them to finish the job.
Dino's could have come out and billed me to work on my system, but they knew and informed me that my best option was to go to the last guy that worked on it.
Dino turned away business to help me the homeowner get the best deal.
A plus in my book and now, Dino's will be my first call, not my 4th.