My husband and I lived here for just over a year. We started in a one bedroom apartment. Of course when we toured the models, they were impeccable; perfectly painted and taken care of. We were taken back to the office and shown a layout of the entire complex with the open units indicated. We chose the layout we liked and picked between the different location options. We weren't given the option to actually tour the unit we would actually move in to. When we did move a few weeks later, we were quite disappointed. It wasn't explained to us that certain bells and whistles that were in the model weren't in the unit we chose. Built-ins that we thought we standard were only in some units and the appliance weren't the same quality.
Awhile into our lease, we got pregnant and asked to transfer our lease into a two bedroom. This time we made sure we got every bell and whistle that we would be paying for even if they weren't included in the unit.
The real reason that this is only getting a two star rating is the NOISE and management's total lack of care. Getting a full night's sleep was rare and when we would call and complain, management would claim to 'take care of it' yet the same raging music would continue without pause. Needless to say, as an exhausted, hormonal pregnant lady, I was steaming mad. I went to talk to management face to face and they said simply that there was nothing they could do and that 'kids would be kids.'
Turns out that most of the units in our building were being rented by newly HS-graduated kids whose parents had signed the lease. There were sometimes up to 8 people living in a 3 bedroom apartment - something that we were told was prohibited.
Once our son was born and he was continually awakened in the middle of the night, we decided to say screw the lease and moved out.
The only reason I'm not giving it one star is because the facility itself was really nice and pet-friendly. The pools were well-kept and the fitness center had good-quality equipment and was kept clean. They also had a business center with free internet access for residents that came in handy since I didn't want to pay for DSL or cable at the time.
The price was pretty high however. When we did eventually move out, we got a 1900+ square foot house for the price of our two bedroom apartment.