The scoop is...an office full of staff, with yes, pretty, sometimes smiling, clean faces, however, none of which truly know anything about running an office nor how to deal with patients or customers! Seriously, your focal point is "skin". One would think that alone would be a sensitive subject but not at this office. They are more concerned with their own image and their own appearances which detracts from the patient(s) who are relying on their team to solve issues, advise and create lasting relationships.
The list of problems with this facility is quite a long one, starting with the initial phone call. The phone rings and rings. You can never get through to scheduling. Then switch over to a "medical assistant" line and still can't reach anyone.
One Medication after another, confusion and mix ups with medication, multiple visits that end up going/doing nothing...no empathy, no sensitivity, no details to treatment plan at hand...save yourself frustration and time....look elsewhere!!!