okay. so. i went to HOL because i knew they had a lot of stylists and i didn't want to make an appointment. also because they seem to have a reputation for being a pretty chill place, and i figured i'd like the experience.
alright so i walk in, and ask if there is a stylist i could see now. the receptionist says something along the lines of OMG OF COURSE THERE IS YOU IDIOT. and then yells the name of a hairstylist to come and fetch me.
my hairdresser was, let's face it, a bitch. which was fine because it wasn't always directed towards me, and hell i can't blame a girl for having a bad day. what i can blame her for is a straight up bad haircut. all i needed was my hair thinned, trimmed and layered for body, ease of styling, etc. the ends look like I CUT IT MYSELF. its bad. like i took a chainsaw to it. its not 'edgy', she made a mistake. in fact at one point, she asked me if i thought my hair looked straight--like she wasn't sure herself.
as far as i can tell, the hairdressers can decide what to charge. she charged me $32. completely overpriced considering the crap haircut i got.
i think if you know who to go to, this place is fine. but personally i will never go back, even though its so close to my house. all i'm saying is that if your stylist isn't recommended to you, don't go there. they have way too many stylists to ensure quality control.