Ok dropped it back to one star. My bedroom set was all gouged and knicked up and one of the legs for the chest was broken. We didn't notice it until we moved it (which we had to do because they just plopped the stuff wherever and didn't set anything up. Ashley is replacing the chest but it's going to take a few weeks. We are picking it up this time. I will not accept another delivery from them until they stop hiring thugs and felons to bring the stuff.