I had a hole in my water line in the kitchen and it was late in the afternoon. I called R&R Plumbling and they came out in less than an hour. Right away on the phone they understood the urgency saying 'we have to get your water turned back on!' This was much appreciated after calling numerous companies and having people laugh or giggle at our situation or the a tech not returning a call at all. They arrived and were very nice, courteous, professional, and fixed our problem in 20 minutes! I would definitely recommend them and use them again!