In the last few years I've become a big fan of Sprouts store's, but recently I've had several bad experiences. They commonly do not have the items advertised in their ad's, Today I went in to try the hatch green chili item's they were advertising. There was not one of the six items they had in their ad in the store. To make things worse the $13 worth of Chocolate Walnuts I paid for were not in my bags. On top of that the $5 worth of Chocolate pepins I bought were dumped inside my bags, and all over my driveway because the cashier put a couple of large cans oftomatoes on top of them, and they opened up.
Customer satisfaction is the key to success in any business, and Sprouts is losing in that category now.