I have cracked the screen on my phone several times, and each time my phone has been fixed quickly and with professionalism. Most recently, I was helped by Wesley, who explained what was going wrong with my phone very kindly and without talking down. He also made sure I received my phone back in a timely manner. They seemed very busy but he made sure to treat me with great customer service and didn't seem flustered. AWESOME place, definitely recommend. Thank you Wesley!