Dan Cifelli arrived right on time this morning to repair a leak in my kitchen drain. He took the time to explain the excavation that needed to be done to reach the drain pipe in the wall, and when finished later in the day, explained what he did to fix the problem plus further work that might be needed. As another recent reviewer stated, he was very personable and knowledgeable, and I had no hesitation in trusting him to rip open a hole in the kitchen wall to fix the leak. I will definitely use A-Accent again and will happily recommend them to others!